Privacy Policy
Last updated: 7 October 2025
1. About This Policy
NOMARK ("we", "our", "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This policy applies to all personal information collected through our website, services, and business operations.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact details (name, email address, phone number, business address)
- Professional information (job title, company, industry)
- Communication records and correspondence
- Website usage data and analytics
- Payment and billing information (when applicable)
Technical Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referral sources and search terms
3. How We Collect Information
We collect personal information through:
- Direct interactions (forms, emails, phone calls, meetings)
- Website usage (cookies, analytics, tracking technologies)
- Third-party sources (business directories, referrals)
- Professional networks and industry events
4. How We Use Your Information
We use your personal information for:
- Providing consulting services and business solutions
- Communicating about our services and responding to inquiries
- Managing client relationships and project delivery
- Improving our website and services
- Marketing and business development (with your consent)
- Legal compliance and business operations
5. Information Sharing and Disclosure
We may share your personal information with:
- Service providers and contractors who assist in our business operations
- Professional advisers (lawyers, accountants, auditors)
- Government agencies when required by law
- Third parties with your explicit consent
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access, use, or disclosure
- Accidental loss or destruction
- Misuse or interference
Our security measures include encryption, secure servers, access controls, and regular security assessments.
7. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent for marketing communications
- Make a complaint about our handling of your personal information
8. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Improve website functionality and user experience
- Analyse website usage and performance
- Provide personalised content and services
You can manage cookie preferences through your browser settings.
9. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Retention periods vary depending on the type of information and our business needs.
10. International Transfers
Some of our service providers may be located overseas. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
If you are not satisfied with our response to your privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.